Frequently Asked Questions

The great thing about Semi Permanents is that on average they last between 10-12 washes and so you have the freedom to try and test different colours to find the look you are after! The possibilities are endless: you have 40 Crazy Color semi-permanent shades to choose from. From saturated vivids to more muted pastels you will find a Crazy Color shade for you. If you are still unsure what colour is for you, check out our socials for some inspiration. Each of our product pages has images of our Crazy Color community that are also great for ideas!

How long your colour lasts depends on so many factors. The condition of your hair, how often you wash your hair and the products you use all contribute. On average our Semi Permanent colours will last 10-12 washes.
Wait as long as you can before the first wash, this helps to keeps the colour locked into the hair for an extended period of time and where you can, use dry shampoo to extend time between washes. Check out our Anti-Bleed Spray it’s the Crazy Color secret weapon to keep that colour locked in!
The better care you take of your vivid hair, the longer your colour will last. Check out our Colour Care guide here for more info.

Crazy Color works well when used on both dry and wet hair! Make sure that you’re applying plenty of colour, saturating the hair completely and rubbing together until you create a creamy foamy texture. Leave your colour on for around 15-30 minutes after application before rinsing off. For a more intense result, we suggest leaving your colour on for 45-60 minutes. To intensify your results even more, put a cover over your hair to prevent it from drying out and use your hair dryer to add heat.
Read our full hair dye how-to guide here.

To get the most true to bottle shade, we would always recommend lightening your hair before applying. The bleaching process opens up the hair follicle making it more porous and receptive to colour. Natural grey hair can vary hugely in porosity and so we recommend doing a strand test to check how the colour will take to your hair.
Some of our Crazy Color semi-permanents are perfect for toning such as Silver, Platinum, Marshmallow, Ice Mauve, and Rose Gold. If you have some yellow undertones in your grey hair – we have haircare options to help eliminate them, find out more here.

Definitely yes to avoid having to scrub your hands afterwards! Our Semi-Permanents are saturated colours and so can leave a colour stain on your hands - wear gloves to prevent this from happening. Mix your colour together in a Crazy Color bowl & brush and always use gloves.

If you want to get the most true to bottle shade, the simple answer is yes. Our Crazy Color shades work best on bleached hair because it makes the hair more porous and absorbs the colour better than hair that hasn’t been lightened. It creates a clean, uniform base for your new Crazy Color vivid!
If you’re looking for tonal results, there’s no need to pre-lighten your hair. Check out the shade guide on each colour page on our website to get an idea of results depending on base level.

Follow our instructions here.
Make sure to care for your bleached hair using our Bonding Trio: Shampoo, Conditioner and Recovery Treatment or a nourishing hair mask once a week to ensure strong, healthy hair after bleaching.

The current shade of your hair will affect how light your hair will go on your first bleaching application. You may need more than one application to reach a light blonde/platinum level if you hair is darker to begin with. Carry out a strand test before bleaching to test the results you will achieve.

Yes you can!
Our darker shades will give a lovely glossy tonal result. Why not try Bordeaux, Sapphire, Ruby Rouge, Cyclamen, Pine Green, Aubergine, Vermillion Red, Fire or Pinkissimo. Depending on the initial condition of your hair these shades may create a vibrant or a more subtle result. Carry out a strand test to give you an idea of the outcome.
Just a heads up, the results will not be as strong on darker hair as on bleached hair.

Find our guide here.

We recommend you perform a patch test 24 hours before dyeing your hair with our Semi Permanent shades. This is to test your skins sensitivity and ensure you will not have any irritation from using the products. Different things can affect your skin sensitivity so we recommend doing one each time you are going to dye your hair even if you are an experienced DIY-dyer.

Find our guide here.

We recommend using our Anti-Bleed Spray after dyeing and rinsing your hair to seal the hair cuticle and retain the colour within each strand.

Yes! We encourage your creativity, have fun with it and customise any shade. Check out each colour on our website which has a ‘Create your Custom Colour’ tab with some mixing ideas!

Yes you can! Follow our how to guide here.

There’s a few steps you can take to keep your colour vivid for longer. Always wash with cool water, the colder, the better. And make sure you’re using our range of Hair Care to prolong the life of your colour. Check out our Colour Care guide for more info.

You can add any leftover colour from your bottle into your conditioner to create a pigmented hair mask. Or use our Vibrant Colour Shampoo’s which are formulated to deposit just enough pigment to refresh and prolong your Crazy Color shade.
Find out more here.

Some colours can be more difficult to remove than others and can leave blue/green undertones. All blue’s will eventually fade to green, especially if your hair has a yellow undertone. The best way to get rid of these tones from your hair is to neutralise them with a pink/red based colour. We recommend mixing some of our Pinkissimo with our Rainbow Conditioner and use on your hair like a mask to help neutralise the green/blue tones.

We recommend that only those 16 years and over use our products.

Absolutely. We have never tested our products on animals and we don’t work with companies who do. Each of our products are 100% vegan friendly.
We’re proud to have the PETA Cruelty-Free & Vegan certified seal of approval. Find out more about our credentials here.

This can be down to the varying porosity of your hair strands. With some of the lighter colours, make sure when you are dyeing your hair you are fully saturating your hair with colour and working it into the hair by smooshing/squeezing the colour into your hair. You may need a few bottles of the lighter tones, even on short hair or sometimes a second application to make the colour more visible.

We would always recommend doing an allergy/patch test before using any of our products as your skin can become more sensitive and please consult your doctor before using our products when pregnant.

We have the perfect solution for you! Our NEW Colour Remover Wipes were created to help our DIY Dyers with this problem! If you need help now with no time to order the Colour Remover Wipes, you can try using a little bit of dish soap or hand sanitiser on a damp cloth to remove any stray dye on your skin. Do a small patch test beforehand to make sure these products don’t irritate your skin.

That’s the great thing about Semi Permanents – they will fade. In most cases our semi-permanent dyes will wash out between 10-12 washes. If you want to speed up the fade, use an abrasive shampoo such as an anti-dandruff shampoo.

Take a look at our Shipping & Returns page here.

To get the most true to bottle results with Silver, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. With all of our paler shades, you need to completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. We recommend you leave these paler shades on for 30 minutes to give them time to take to the hair. If you find on your strand test the colour is still not quite how you want it, leave it for another 15-30 minutes. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair.

To get the most true to bottle results with Marshmallow, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. With all of our paler shades, you need to completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. We recommend you leave these paler shades on for 30 minutes to give them time to take to the hair. If you find on your strand test the colour is still not quite how you want it, leave it for another 15-30 minutes. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair.

To get the most true to bottle results with Platinum, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. With all of our paler shades, you need to completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. We recommend you leave these paler shades on for 30 minutes to give them time to take to the hair. If you find on your strand test the colour is still not quite how you want it, leave it for another 15-30 minutes. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair.

To get the most true to bottle results with Lavender, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. With all of our paler shades, you need to completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. We recommend you leave these paler shades on for 30 minutes to give them time to take to the hair. If you find on your strand test the colour is still not quite how you want it, leave it for another 15-30 minutes. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair.

To get the most true to bottle results with Lavender, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. With all of our paler shades, you need to completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. We recommend you leave these paler shades on for 30 minutes to give them time to take to the hair. If you find on your strand test the colour is still not quite how you want it, leave it for another 15-30 minutes. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair. Lilac has blue undertones so make sure you do a strand test to see the results on your hair. Any undertones within your hair can create unwanted tones within the final result.

To get the most true to bottle results with Hot Purple, we recommend hair is bleached beforehand to a level 10 (lightest blonde). We would recommend washing hair after bleaching with our UV Shampoo which will remove any yellow tones from the hair, giving a clean, even base for your dye. Completely saturate every strand of your hair with colour. As with all colours, you should complete a strand test first as this will show how quickly the colour will take to your hair. Everyones hair is different so a strand test is really essential to understand how the colour will take to your hair.

Semi-permanent colour fades from the first wash, thats what they are made to do. You can help maintain the health of your hair which in turn will help with the fade. Blue and Green shades are notoriously more difficult to remove than other colours and so you must be prepared before you commit to dyeing your hair any of these shades. Blue pigment is strong and gives beautiful results but it is stubborn and can take much longer to remove depending on the condition of your hair.

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

Semi-permanent colour fades from the first wash, thats what they are made to do. You can help maintain the health of your hair which in turn will help with the fade. Blue and Green shades are notoriously more difficult to remove than other colours and so you must be prepared before you commit to dyeing your hair any of these shades. Blue pigment is strong and gives beautiful results but it is stubborn and can take much longer to remove depending on the condition of your hair.

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

Semi-permanent colour fades from the first wash, thats what they are made to do. You can help maintain the health of your hair which in turn will help with the fade. Blue and Green shades are notoriously more difficult to remove than other colours and so you must be prepared before you commit to dyeing your hair any of these shades. Blue pigment is strong and gives beautiful results but it is stubborn and can take much longer to remove depending on the condition of your hair, however Bubblegum is slightly paler and so can look great while faading out to a soft pastel blue!

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

Semi-permanent colour fades from the first wash, thats what they are made to do. You can help maintain the health of your hair which in turn will help with the fade. Blue and Green shades are notoriously more difficult to remove than other colours and so you must be prepared before you commit to dyeing your hair any of these shades. Green pigment is strong and gives beautiful results but it is stubborn and can take much longer to remove depending on the condition of your hair. However Lime Twist can look great while fading out to a pale green!

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

Semi-permanent colour fades from the first wash, thats what they are made to do. You can help maintain the health of your hair which in turn will help with the fade. Blue and Green shades are notoriously more difficult to remove than other colours and so you must be prepared before you commit to dyeing your hair any of these shades. Green pigment is strong and gives beautiful results but it is stubborn and can take much longer to remove depending on the condition of your hair.

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

There are 2 Crazy Color Black shades to choose from so be sure to choose the one that suits the tone you are looking for. Our 'Black' shade is an intense blue-black and our 'Natural Black' shade is a multi tonal Natural Black with subtle brown undertones. As usual make sure you do a strand test to see how this colour will take to your hair. With mst very dark shades, they can stain and the colour can run for a while after rinsing, make sure to use our Anti-Bleed spray to avoid the colur run and lock in that shade. Our Colour Remover Wipes can help remove any traces of the shade from your skin! 

Useful links: The Ultimate Guide to Semi Permanent's blog, Colour Care Guide, How To Make Semi Permanent Colour Last Longer blog.

The Bond Recovery Mask does contain Brazil Nut Oil so please be aware if you have a nut allergy or consult with your doctor if you are unsure.

Yes! All Crazy Color products are gluten free!

Hormone levels can be higher during pregnancy, which can cause an increase in skin sensitivity. The Bond Repair System is safe to use during pregnancy, however, we recommend that you consult with your doctor if you have any concerns about your wellbeing, particularly in the first trimester of pregnancy.

Yes, our hair goes through a lot from heat styling to environmental stresses, it all takes its toll and our Bond Restore System works to nourish, strengthen and repair your hair from the inside out.

We recommend applying our Bond Recovery Treatment to towel-dried, damp hair.

For the product to penetrate into the hair’s cortex, it is better if there is less water in the hair.

Our Bond Recovery Treatment is more effective when left in to give it time to work its magic and for the ingredients to penetrate the hair shaft.

We recommend using our Bond Recovery Treatment once per week for maintenance and 2-3 times for severely dry and damaged hair. For more intense results you can leave the mask on for longer during each application if you have time. It is not necessary to use the mask more often. However, there is no harm to your hair in using it daily.

Yes, absolutely. Our gentle, sulphate-free formulations will not dry out hair extensions.

No - we love animals & we know you do too. That’s why our products only contain cruelty-free ingredients that have not been tested on animals. There are lots of ways we can produce and test our products without harming animals and so naturally we are committed to ensuring this process at all times.

Yes - All Crazy Color product bottles are recyclable.

All of our products are manufactured at Crazy Color HQ in the UK.

No – our vegan protein complex works to nourish and care for your hair without being heavy and leaving a residue on your hair.

If you want to get the most true to bottle shade, reach for the bleach. Our Crazy Color shades work best on bleached hair because it makes the hair more porous and absorbs the colour better than hair that hasn’t been lightened. It creates a clean, uniform base for your new Crazy Color vivid! .

Grey/White hair can vary massively in colour and porosity within each strand. Our Crazy Color shades work best on bleached hair because it makes the hair more porous and absorbs the colour better than hair that hasn’t been lightened. It creates a clean, uniform base for your new Crazy Color vivid!

If you want to get the most true to bottle shade, reach for the bleach. Our Crazy Color shades work best on bleached hair because it makes the hair more porous and absorbs the colour better than hair that hasn’t been lightened. It creates a clean, uniform base for your new Crazy Color vivid!

Checkout our How To Bleach Guide which features step by step instructions on how to use our High-Lift Bleaching Kit!

After bleaching, we suggest using a deeply nourishing hair mask like our 'Bond Recovery Treatment' at least once a week to improve the hair’s condition. Treat your hair to masks and nourishing treatments to ensure its condition is at its best at all times. If you have root growth, just bleach the roots so your hair is not being over-processed. Top Tip: Use our Ice Mauve Semi-Permanent to tone your blonde and remove any brassy tones! Also perfect for this is our Ultra Violet Anti Yellow Shampoo.

Checkout our How to Remove Semi-Permament Dye blog, which gives you tips and tricks to removing your colour.

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